FAQ
A: We recommend using straight paper mulch, also known as cellulose fiber, with all of our machines. Unlike wood fiber, straight paper mulch does not clog the hose. Wood fiber tends to swell up inside the hose, making it very hard to spray through, and once you've experienced clogging with wood fiber, you'll never want to use it again. For optimal performance, especially on inclines, we advise using paper mulch in combination with a tackifier. This ensures smoother operation and prevents any potential clogging issues, allowing for a more efficient and satisfying experience.
A: We offer a variety of sprayers to suit different needs based on the size of the area you need to cover. Here’s a breakdown of our sprayers and their coverage capacities per tank: - The 125-gallon sprayer can cover up to 1,700 square feet. - The 225-gallon sprayer is capable of covering up to 3,500 square feet. - The 325-gallon sprayer can handle up to 5,500 square feet. - Our largest option, the 525-gallon sprayer, can spray up to 7,500 square feet per tank. These diverse options ensure that whether you have a small area or a large project, we have the right sprayer to meet your needs.
A: Our machines are capable of handling up to 150ft of hose. However, using such a long hose requires some practical considerations. Given the hose length, it is advisable to have a helper. One person should manage dragging the hose while the other focuses on spraying the machine. This teamwork ensures efficient and uninterrupted operation, preventing kinks or unnecessary downtimes that can occur with lengthy hoses. We strive to offer equipment that meets your needs effectively, and we recommend this approach to maximize productivity and ease of use.
A: We prioritize customer satisfaction and usability of our products. We ship our machines all over the world, so no matter where you are located, you can have access to our high-quality equipment. If you are unable to visit our facility in person, don't worry. Every machine we dispatch comes with comprehensive, step-by-step instructions that are designed to be user-friendly and easy to follow. These instructions should be read thoroughly before the first use to ensure you can operate the machine confidently and effectively. Our goal is to make sure you are fully informed and ready to get started the moment your machine arrives.
A: The pond suction add-on is a unique feature that allows you to draw water from any water source using the same engine and pump. This innovative solution streamlines your water management tasks by eliminating the need to repeatedly run back and forth to refill your equipment. By integrating this add-on, you significantly boost your efficiency and productivity, saving both time and effort. The pond suction add-on provides a seamless way to maximize the use of your resources.
A: Shipping times for orders will depend on your location. For customers within the United States, the average shipping time is typically between 3-5 days. We strive to process and dispatch orders promptly to ensure timely delivery. Please note that delivery may vary based on your exact location and the shipping service used. For international orders, shipping times will differ and can be longer. If you have any specific concerns or need further information regarding your order's shipping timeline, please contact our customer service team for assistance.
A: The biggest difference between our hydroseeders and all other clear tank machines is that we are the only clear tank hydroseeding company with an actual agitator inside the tank. This unique feature significantly enhances the performance of our machines by speeding up the water flow five times faster and breaking down the mulch within minutes. Unlike our competitors, we do not reduce the hose size, ensuring efficient and consistent application. This combination of advanced agitation and uncompromised hose design makes our hydroseeders the most efficient and effective on the market.
A: We strive to ensure all our products reach you in perfect condition. However, if you receive a damaged or defective part, please do not worry. We keep a vast amount of parts in stock, allowing us to send replacements right away. Simply reach out to our customer service team with your order details and a brief description of the issue. Our team will promptly assist you in getting the replacement part you need without any hassle.
A: The cost to run the 325-gallon hydroseeder is approximately $100-$120 per tank. This price includes the essential components such as mulch, seed, and starter fertilizer necessary for standard hydroseeding operations. If you opt to use additional materials like tackifier or color dye, the total cost may be slightly higher. This comprehensive pricing ensures you have everything needed to achieve optimal results with the hydroseeder.
A: The cost of hydroseeding can vary depending on several factors, including the specific area where the service is needed. Generally, in our region, hydroseeding prices typically range from $0.20 to $0.25 per square foot. However, it's important to note that we don't always charge by the square foot for every job. Factors such as the complexity of the terrain, the type of grass seed used, and additional requirements can also influence the overall pricing. For a precise estimate tailored to your project, we recommend contacting us directly with the details of your hydroseeding needs.
A: If your order arrives damaged, please follow these steps to ensure a swift resolution: 1. Take Pictures: Immediately take clear pictures of the damage. This documentation will help us assess the situation and expedite the resolution process. 2. Contact Us: Send the pictures to our customer service team as soon as possible. You can find the contact information on our website's "Contact Us" page. 3. Assess the Damage: If the damage is minor, please accept the shipment and call us immediately. In such cases, we will overnight the parts you need to get your order up and running as soon as possible. We prioritize your satisfaction and will do everything in our power to address the issue promptly and efficiently.
A: When selecting grass seed it's important to choose a variety that is well-suited to your regional climate and soil conditions. There are many different grass seeds available, and opting for one that is native to your area will yield the best results. We prioritize the use of perennial grasses, which will regrow each year, providing longevity and durability for your lawn. Be sure to check our product descriptions and customer reviews to find the perfect perennial grass seed that matches your local environment.
A: All hydroseeders purchased come with a 1-year warranty on the engine and pump, with the exception of cracked pumps due to water damage from winter. Please note that we do not accept returns or offer refunds for hydroseeders; all sales are final. If any parts are needed during the warranty period, they will be shipped immediately to you. By making a purchase online, you agree to these terms, acknowledging that there are no returns or refunds. These hydroseeders are custom made to order.
A: To prepare your hydroseeder to draw water from a pond, follow these steps carefully: 1. Seal the Machine: Ensure that the machine is sealed, as stated in the directions provided with your hydroseeder. This step is crucial for proper operation. 2. Remove Air from Hoses and Parts: Confirm that all the air has been purged from the hoses and other parts. This ensures that there are no air pockets that could disrupt the water drawing process. 3. Shut Off the Bottom Valve: Turn off the bottom valve of the hydroseeder. This helps to control the flow of water and maintain the machine’s pressure. 4. Open the Top Valve: Make sure the top valve is open. This is essential because water needs to fill the machine from the top to avoid airlocks and ensure efficient operation. 5. Begin Drawing Water: Once the top valve is open, position the intake hose in the pond. The hydroseeder will then begin drawing water from the pond. By following these steps, your hydroseeder will be ready to efficiently draw water from any water source, including a pond. This process is designed to maintain the integrity and performance of your equipment, ensuring optimal operation.
A: The hydroseeder is a versatile piece of equipment designed to handle a variety of tasks. It excels in applications such as fertilizing, lime application, pest control, and ice control. Additionally, it can function as a watering rig. One of the remarkable features of this hydroseeder is its ability to spray almost any substance, including wild flower seeds. This flexibility makes it an invaluable tool for multiple landscaping and agricultural needs. Whether you are looking to enhance your garden, control pests, or prevent ice build-up, this hydroseeder is equipped to provide effective solutions.
A: We pride ourselves on offering high-quality hydroseeders that feature unique and effective technology. Unlike other products on the market that may use the term "JET" loosely, our hydroseeders from Henderson are equipped with genuine agitators inside the tank. The term "JET" in other brands refers merely to a phrase without an actual jet mechanism. Henderson Hydroseeders are the only clear tank models with an authentic agitator, ensuring a more efficient and reliable mixing process. This makes them a superior choice for your hydroseeding needs. Our commitment to quality and transparency ensures that you receive equipment that truly performs as promised.